You're testing out part of your system when you run across something strange in an unrelated area. Perhaps it didn't work the way you expected or perhaps it raised an exception you didn't expect. Most people have a tendency to ignore the problem. You may think that it was just a fluke. You may feel that you're too busy doing your own work to worry about this problem. Perhaps you think you'll look into it later and forget about it. You may think that nobody else has reported this before so it can't be something serious.
In my experience, very few of the problems that occur in the field actually get reported back to the developers. It's amazing how many problems people will just live with and not complain. If you do come across a problem, you have to fight the urge to bury your head in the sand and ignore the problem. Either look into it right away or report it in your bug tracking system with as much information as you can provide about how to reproduce it. If you just bury your head in the sand, problems that you should have found in the lab may make their way into the field and cause much more trouble.
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